Shipping policy

Order Processing

All Built on Belief products are made to order.

Orders are typically processed within 2–5 business days before they are shipped.

During busy periods or holidays, processing times may be slightly longer.

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Shipping Times

Estimated delivery times after fulfilment:

United Kingdom:

3–5 business days

Europe:

5–10 business days

International:

7–15 business days

Delivery times are estimates and may vary depending on location, customs processing, or carrier delays.

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Shipping Costs

Shipping costs are calculated at checkout based on your location and the items in your order.

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Order Tracking

Once your order ships, you will receive a tracking number by email so you can follow your delivery.

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Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

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Incorrect Addresses

Please ensure your shipping address is correct at checkout. If an order is returned due to an incorrect address, the customer may be responsible for additional shipping costs.

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Lost or Damaged Packages

If your order arrives damaged or does not arrive within the expected timeframe, please contact us and we will help resolve the issue.

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Products are fulfilled and shipped by our trusted production partner.